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Step-by-Step Guide

How to Add a Manager to Your Google Business Profile

Follow these simple steps to give someone manager access to your Google Business Profile so they can help manage your listing.

7
Simple Steps
2 min
To Complete

Before You Start

Adding a manager to your Google Business Profile gives them the ability to update your business info, respond to reviews, add photos, and create posts on your behalf. Here's what you need before getting started:

Prerequisites:

You must be the profile owner

Only the owner of the Google Business Profile can add managers

You need their email address

The person needs a Google account (Gmail or Google Workspace email)

A computer works best

These steps are easiest on a desktop or laptop computer

For Sanden Solutions clients:

Add [email protected] as a Manager. We'll take it from there!

1

Go to Google Business Profile Manager

Open your web browser and go to business.google.com. Sign in with the Google account that owns your business listing.

💡

Quick link:

business.google.com — bookmark this page for easy access to your business profile anytime.

2

Select Your Business

If you manage more than one business, you'll see a list of your locations. Click on the business name you want to add a manager to.

Tip: If you only have one business, you may be taken directly to your dashboard.

3

Open People and Access

Look in the left-hand menu for "People and access" (it may also appear as a people/group icon). Click on it to see who currently has access to your business profile.

Note: On some screens, you may need to click the three-dot menu or look under "Business Profile settings" to find this option.

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Don't see this option?

If you don't see "People and access," you may not be the owner of this listing. Only owners can manage access. Contact whoever originally claimed the listing to have them add you as an owner first.

4

Click "Add"

At the top of the People and access page, click the "Add" button. This opens a form where you can invite someone to manage your profile.

5

Enter Their Email Address

Type the email address of the person you want to add. This must be a Google account (Gmail or Google Workspace).

For Sanden Solutions clients:

Enter [email protected]

6

Set the Role to "Manager"

Use the dropdown to select the role. Choose "Manager" — this gives them the ability to edit your business info, respond to reviews, add photos, and create posts, without being able to remove you or delete your listing.

Role Comparison:

Manager (Recommended)

Can edit info, respond to reviews, add photos, and create posts

Owner

Full control including adding/removing users and deleting the listing

Site Manager

Limited access — can only do basic edits like responding to reviews

7

Send the Invitation

Click "Invite" (or "Save") to send the invitation. The person will receive an email from Google asking them to accept the invitation.

What happens next: They'll get an email with a link to accept. Once they accept, they'll have immediate access to manage your profile.

Pending invitation

Until the person accepts, they'll show as "Invited" in your People and access list. If they haven't accepted after a day or two, ask them to check their spam folder for an email from Google.

You're All Set!

The invitation has been sent! Once the person accepts, they'll be able to manage your Google Business Profile. You'll see their status change from 'Invited' to 'Manager' in your People and access settings.

Frequently Asked Questions

Need Help Managing Your Google Business Profile?

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